People are more empowered and connected than ever. The customer behavior tends to change with the rapid change in technology. To keep up the pace, market analysts today have to tackle three key challenges to retain customers: Manage customer relationships across variety of channels, respond and react to dynamic customer interactions, extract value from big data to make better decisions faster.
Tag: united states
Telecommunication industry has a vibrant role to play in today’s information age. In US alone, approximately 1.3 Trillion dollars has been spent for the growth of telecommunication industry in the year of 2014. It is expected to swell in the upcoming years due to the intense competition and rapid growth phase. The application of telecom analytics is manifold due to loads of data and is moving from batch processing to real-time mode.
The over-all healthcare industry is experiencing a major transformation as it passages from a volume-based business to a value-based business. With growing demands from people for superior healthcare quality and increased value, healthcare providers and payers are under stress to deliver better outcomes. In addition to systemic issues, other factors add to the mammoth