Analytics have supremacy in various leading industries in detecting fraud, minimizing risks, reducing customer churn, increasing acquisition rates and in improving online conversions. That supremacy is operational. Operational analytics looks at how precise business operations work on a daily basis thereby to come up with a speedy solutions for change.
The end of the year is marked by the celebration of Christmas, New Year resolutions, but for the Communication Service Providers (CSPs), it will be the beginning to predict the technologies and trends in the telecom industry by embracing the magic of predictive analytics. Today, the chief precedence for CSPs is to prevent customer churn to increase customer value and loyalty,
Premier provider of global telecommunication services across the globe providing a single integrated application system to track,predict,send email alerts of the order details and manage their daily activities.Provides end to end visibility to Customer Care Managers and task performers of customer order progress between various teams and process workflow applications.Reduces end to end cycle time and increases revenue.
Telecommunication industry has a vibrant role to play in today’s information age. In US alone, approximately 1.3 Trillion dollars has been spent for the growth of telecommunication industry in the year of 2014. It is expected to swell in the upcoming years due to the intense competition and rapid growth phase. The application of telecom analytics is manifold due to loads of data and is moving from batch processing to real-time mode.